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CyberCr33p
04-22-07, 11:49
Hello,

I have a greek translation file hsphere_lang_el_EL.properties located inside the custom template folder. Greek and English e-mails work in signups and depend of what language will the customer choose before he signups.

Now I test the suspend/unsuspend functions with a testing account. If I choose at the admin control panel the English language then the suspend/unsuspend notification e-mails are sent in English. If at the admin control I choose the Greek language then the suspend/unsuspend notification e-mails sent in Greek.

Is it possible to send suspend/unsuspend e-mails in Greek or English and hsphere to automatically choose the language (by taking the data from the Billing Profile -> Country). For example if the customer is located in Greece to get the greek e-mail notification even if the admin that suspends his account has choose the English language.

I hope you understand me.
yurtesen
04-22-07, 11:58
No, h-sphere only uses the admin language.
CyberCr33p
04-22-07, 13:25
It's strange that function does not exist. What happens if you suspend a greek customer account and he doesn't know english? Or an english customer that doesn't know greek?

Does anyone found a solution?
hydra
04-22-07, 13:39
Hi,

I have the same problem here.
Maybe you can put Greek section and English section in one mail.

Ronald.
CyberCr33p
04-22-07, 13:42
Yes, that a possible solution. Anyone have the same problem?
yurtesen
04-22-07, 13:51
Can you put a poll to this thread asking if the emails should be sent in the user's choice or in admin language only. So we can vote?
CyberCr33p
04-22-07, 14:19
Yes, please vote.

If a customer uses a non translated language then it should be a default language that the mails will be sent.
yurtesen
04-22-07, 15:21
I actually always found this a little bit weird as h-sphere actually stores the customer's choice in the hsphere db (actually the same way that admin choice is stored) so it could easily use this information.
CyberCr33p
04-23-07, 02:15
Yes it seems an easy task to be done by the developers. They can easily add 1 more function: To map languages with translations from a menu.

For example:

Country -> Translation
Greece -> Greek
England -> English GB
USA -> English US

What I see from the votes is that US companies want to sent by admin choise and all other companies that need to use more than 1 language preffer the 1st option.

Let's see the results in few days.