PDA

View Full Version : java.lang.Exception: Update failed: NOTAUTH


TheTimeBeing
05-02-07, 08:22
We think this popped up fairly recently....

When someone tries to sign up for an account and the system goes to create all of the account information, this error shows up in the hsphere.log (and then the changes are backed-out)....

2007-05-01 17:14:46,547 [TP-Processor3] INFO psoft.hsphere.CP - Error initDone
java.lang.Exception: Update failed: NOTAUTH
Command: ssh -x -a root@xx.xxx.90.xxx /hsphere/shared/scripts/dns-zone-update --action=add --zone=wendybs.com --type=A --name='wendybs.com' --ttl=86400 --data=xxx.134.xxx.xxx

The psoft guys said they were able to create the master zones manually and then the slave zone was emulated successfully. We gave named a restart as well....but it still happens.

This is on hsphere version 2.5 patch 9.

Any thoughts? Thanks.

TheTimeBeing
05-03-07, 09:56
Just to update the thread....

The psoft guys wrestled with it for quite a while yesterday, but I'm not sure what they found.

We ended up rebooting the server early this morning and the issue went away. Guess we just won't know the answer to this one for now.

:-\